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Benefit

Auto attendants are also known as interactive voice response, or IVR for short. Auto attendants present a single number to callers, who, by choosing different options, will be be routed to different ring groups.

How To Use It

• Go to Tools / Ring Groups / Groups
• Create a new group
• Press Auto Attendant
• Choose a number from your account
• Name the group and add participants
• Press Target Groups
• Choose groups to form the interactive menu
• Re-order the list of groups according to the number to be entered by calling customers
• Press Record Greeting to create a custom announcement that each caller will hear