Discover

Discover how SwitchSmith can work for you

Virtual Numbers

Instantly activate UK numbers for your business.

Live Switch

Call activity to all of your ring groups is displayed in the live calls screen in real time.

Dial Out

You can call directly from your phone using your public facing numbers as the caller id.

Smartphones

SwitchSmith is a mobile native product with first class support for iOS and Android.

Auto Attendants

IVR auto attendant is when a customer hears press 1 for sales, 2 for support ....

Return Calls

Return unhandled calls directly from the app using your public facing numbers as the caller id.

Ring Groups

Ring groups provide a clear and consistent way for a team to manage calls.

Non-Disruptive

The live switch screen alerts you to new calls without ringing your phone.

Transfers

Transfer calls directly to other team members directly from the SwitchSmith app.

Availability

Set your current availability so that you are not disturbed by any new call alerts.

Call Screening

Announces the caller's number and prompts to confirm you want to take this call.

Contacts

Leverage contacts from your own address book.

Desk Phones

Use regular SIP desk phones with SwitchSmith to take calls when you are at the office.

Greetings

Record your own customer greetings directly in the SwitchSmith app.

Opening Times

Opening times allow you to define core working hours.

Unanswered Calls

If a call is not answered within 45 seconds, forward the call to an alternative ring group.

Power Ups

Power up existing SIP accounts into a fully featured ring groups.

Enhance Existing

Add SwitchSmith features to your workflow without having to switch telephony systems.

Management

Call activity history is available for each ring group.

Switching Off

Ring groups not currently in active use can be switched off all together.