Announcing SwitchSmith

October 16, 2017

SwitchSmith allows you and your group to manage and receive inbound business calls on your own mobile. It is available for download on iOS and Android.

After installing the SwitchSmith app, you set up instant ring groups for your business numbers. Now your business switchboard is live and at your fingertips.

With the live switch screen you can manage your business call activity visually, so you can minimize interruptions when you need.

Key features

  • Business calls to your personal mobile
  • Queues inbound calls until you choose to answer via the live switch screen
  • Answer calls in an order that suits you
  • Set up instant ring groups for your business numbers
  • Real time view of all calls to your groups
  • New call alerts via push notifications
  • Record, review and update customer greetings
  • Add/remove participants to ring groups at any time
  • Quick access to recent missed calls
  • Call history for each ring group

Workflow

All inbound calls are held in a queue which you see on your live switch screen. Customers hear a greeting that you record in the app. You decide who to answer first.

SwitchSmith notifications let you track calls to your ring groups so you can see how live calls are answered, manage call flow, and save time for you and your customers.

Sign Up

SwitchSmith is available right now, you can sign up and trial it for free.