Announcing Auto Attendants

January 16, 2018

SwitchSmith now offers auto attendants so that your callers can choose which department they need to speak with.

Auto attendants use existing group definitions, so you can re-use your existing ring groups.

You define the order in which options are announced to callers.

You record a custom greeting that presents options to callers.

Any change in a group will be reflected in an auto attendant. For example, if you add new users to a group, they will automatically be included any auto attendants that use that group.